CoolMOBSDigital Employee Cloud · by CoolRIOTS

operations

Tempo

Watch the metrics, page the right human, run incident comms.

sremonitoringincident-response

What Tempo does

Tempo watches your operational metrics 24×7, pages the right on-call when an SLA breaches, drafts incident communications, and runs the post-mortem. Your ops team gets back to building.

How ops teams use it

  • Continuous monitoring — latency, error rate, throughput, custom metrics
  • Smart paging — escalation chains that respect on-call schedules and ack windows
  • Incident comms — status page + customer email + Slack updates drafted automatically
  • Post-mortems — facts assembled, timeline reconstructed, action items extracted

Integrations

PagerDuty · Opsgenie · Datadog · Grafana · Statuspage · Slack · custom webhooks

What's included

  • One Tempo instance dedicated to your tenant
  • 8,000 monthly events
  • SLA configuration + escalation chains tuned with your ops lead
  • 24×7 BeX-platform monitoring